AP: ObamaCare Exchanges Not As Advertised By White House

July 26, 2013

Looks like yet another part of ObamaCare will not be as advertised.

You may have heard government officials describing ObamaCare’s health care exchanges as similar to Travelocity or Expedia.

Turns out that, like everything else with the ObamaCare disaster, the exchanges will be far more complicated and burdensome than the Obama Administration originally promised.

From the Associated Press:

You may have heard that shopping for health insurance under President Barack Obama’s health care overhaul will be like using Travelocity or Amazon.

But many people will end up with something more mundane than online shopping, like a call to the help desk.

Struggling with a deadline crunch, some states are delaying online tools that could make it easier for consumers to find the right plan when the markets go live on Oct. 1.

Ahead of open enrollment for millions of uninsured Americans, the feds and the states are investing in massive call centers.

“The description that this was going to be like Travelocity was a very simplistic way of looking at it,” said Christine Ferguson, director of the Rhode Island Health Benefits Exchange. “I never bought into it.”

“The bottom line is that with tight timelines … states have had to scale back their initial ambitions for Day 1,” said Paul Hencoski, leader of KPMG’s government health practice, which is advising nearly 20 states. “A lot of the more sophisticated functionalities that might have been offered through the Web are being deferred to later phases.”

“When the markets first open, Hencoski said, “there will be a significant amount of manual processing of things that will later be automated.” Translation: emails, phone calls, faxes.”

While ObamaCare continues to fall apart at the seams, and its promises turn into fantasies, Democrats in the House continue to protect and preserve ObamaCare at every turn. Rest assured, voters who will be forced to navigate the big government bureaucracy in the ObamaCare exchanges will be asking their Democratic Congressmen why they’re on the side of ObamaCare, and not them.